UK - Senior Marketplace Executive

The RoleWe’re looking for a Marketplace Senior Account Executive to own day-to-day execution and performance across a portfolio of marketplace clients. You’ll combine hands-on platform expertise with a detail-oriented approach to deliver high-quality output across content, operations, and advertising.You’ll work across a range of clients – from growing brands to established global businesses – supporting their presence on platforms like Amazon, TikTok Shop, eBay and other retailer marketplaces. You’ll play a key role in ensuring listings are optimised, accounts are running smoothly, and campaigns are delivering against performance goals.This is a great opportunity for someone who enjoys getting into the detail, improving processes, testing new ideas, and building expertise across multiple areas of marketplace management.Key ResponsibilitiesContent & OptimisationManage product listing creation and ongoing optimisation using client-provided assetsDevelop and enhance images and video content in line with marketplace best practicesWrite and refine product copy, including A/B testing where applicableCreate and update Amazon StoresUse tools (e.g. Amalytix) to analyse content performance and identify improvementsCollaborate with Creative teams to support content strategies (including TikTok Shop)Operations & Account ManagementMonitor daily account health across marketplace platformsManage and resolve platform cases on behalf of clientsSupport PO creation and order fulfilment processes to marketplace warehousesEscalate critical operational issues where neededEnsure smooth day-to-day running of client accountsAdvertising & PerformanceSupport the creation and optimisation of Amazon Sponsored Ads campaignsUse tools (e.g. Pacvue) to analyse and improve campaign performanceAssist in planning seasonal campaigns and new product launchesReport on performance and provide actionable recommendationsContinuously test and refine campaign creative to improve resultsDriving ImprovementIdentify opportunities to improve efficiency, output quality, and performanceStay up to date with marketplace trends and platform updatesContribute ideas to improve processes, tools, and ways of workingShare learnings and best practices with the wider teamWhat We’re Looking ForExperience working across marketplace platforms (e.g. Amazon, eBay, TikTok Shop)Strong attention to detail and a commitment to delivering high-quality workA proactive mindset with a willingness to learn and developConfidence working across multiple tasks and prioritiesAn interest in marketplace trends, eCommerce, and digital performanceStrong communication and collaboration skillsWhy Join UsWork across multiple marketplaces, clients, and international marketsBuild hands-on expertise across content, operations, and advertisingBe part of a collaborative and supportive team environmentClear progression path towards Account ManagerWhy Join UsWork across media, creative, data, and measurement - not just one disciplineLead a diverse portfolio of strategic and consultative client relationshipsBe part of a collaborative team with a strong and supportive cultureOur PackageSalaryIncubeta pays industry benchmark salaries. Salaries are reviewed regularly and can increase as you progress along your career path. We also offer additional performance-related bonuses, meaning our total compensation is highly competitive.BenefitsWe offer a credit-based benefits package that allows you to choose from a wide range of options, including healthcare, additional pension contributions, gym memberships and more.PoliciesOur policies are forward-thinking and industry-leading, and they play a major role in shaping our outstanding culture. You can view a few of them here.Learning and DevelopmentWe have an in-house team of learning specialists who will support your onboarding and continued development. As a minimum, you’ll have a forward-looking development review every six months to discuss your career goals, with our L&D team on hand to help you achieve them.What to Do NextIf you like what you’ve read, hit the Apply button - we look forward to receiving your application.Our Unique Hiring ProcessWe are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable.If you are shortlisted, we’ll invite you to the next stage, which typically includes two or three interviews. We love giving feedback, and you’ll be kept well informed throughout the application process.Full-Time