Private Hotel Chauffeur

Job Introduction
Introduction

Join the award-winning team at Grantley Hall, a five-star historic estate nestled in the North Yorkshire countryside. As a Private Hotel Chauffeur you will embody our values of accountability, boldness, collaboration and a relentless customer commitment, delivering a seamless, luxurious travel experience that reflects the heritage and contemporary excellence of this distinguished property.

Responsibilities
Provide safe, punctual and discreet door-to-door transportation for guests, ensuring a first-class experience from arrival to departure.
Maintain the cleanliness, presentation and mechanical condition of the assigned vehicle in line with the hotel's high standards.
Coordinate closely with the concierge and front-office teams to anticipate guest needs, manage itineraries and arrange bespoke travel services.
Handle luggage, personal items and any special requests with professionalism and care.
Stay informed about local attractions, routes and traffic conditions to offer knowledgeable recommendations and optimise travel times.
Uphold confidentiality, privacy and the highest level of service etiquette at all times.
Adhere to all health, safety and regulatory requirements, including a clean driving record and valid UK licence.Skills & Experience
Valid UK driving licence (Category B) with a spotless driving history.
Proven experience in a luxury hotel or private chauffeur role, preferably within a five-star environment.
Exceptional customer-service skills, with the ability to anticipate and exceed guest expectations.
Strong knowledge of the North Yorkshire area and ability to navigate efficiently.
Excellent communication, interpersonal and teamwork abilities, reflecting our values of collaboration, honesty and active listening.
Professional appearance, discretion and a commitment to continuous improvement and high standards.
Flexibility to work varied hours, including early mornings, evenings and weekends, in line with guest arrival patterns