Housing Support Officer

Location: Hertfordshire Contract Length: 6 Months Rate: £18–£20 per hour Office Presence: 5 Days per week on site We are currently working with a well-established housing provider in Hertfordshire to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The Role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: * Managing a supported housing caseload and delivering housing-related support * Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse * Completing support plans, risk assessments, and safeguarding referrals * Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour * Liaising with local authorities, probation services, health professionals, and specialist support agencies * Promoting independence while ensuring residents’ safety and wellbeing * Maintaining accurate records and case notes using housing management systems Essential experience To be considered for this role, you must have: * Previous experience working as a Supported Housing Officer * Proven experience supporting vulnerable client groups, including: * Individuals with mental health needs * Asylum seekers * Ex-offenders * Strong knowledge of safeguarding, risk management, and support planning * Excellent communication, resilience, and case management skills If you're interested please apply or call (phone number removed)