Technical Support Engineer

CTDI is a full service, global engineering, repair and logistics Company providing best cost solutions to many of the worlds’ premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customisation and configuration through to our field support activities that include technical assistance as well as product repair, replacement and refurbishment programs.

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

The Role

We are seeking a proactive and high-performing Technical Support Engineer – Equipment Maintenance to provide technical and maintenance support for our consumer electronics testing equipment. The ideal candidate will possess strong hands-on hardware skills to ensure our complex testing equipment operates at peak performance, maintaining 100% uptime through effective maintenance, troubleshooting, and repairs.

Key Job Responsibilities

· Perform regular maintenance, updates, and calibration of testing equipment, including robotics systems, sensors, cameras, and electronic modules.

· Diagnose and troubleshoot hardware failures, executing timely repairs or part replacements using spare components.

· Execute quality control procedures to maintain high standards of equipment performance.

· Test new procedures and applications, providing detailed technical feedback.

· Document, record, and archive measurement data related to testing parameters and performance.

· Support the production team with technical issues, ensuring seamless operations and training.

· Regularly review and analyse equipment results to identify and implement opportunities for improvement.

· Handle any other reasonable duties as required by management.

Key Requirements

Do you have a HND or Degree in Electrical Engineering, Mechanical Engineering, or an equivalent combination of skills and experience?

Do you at least 3+ years of experience in hardware testing, maintenance, and service of electronic modules or testing equipment with a proven experience in maintaining and repairing electrical and electronic equipment?

Also having strong hands-on hardware troubleshooting and repair skills, including fixing network connections and replacing parts is a must!

Using Excel to document and analysing data aswell as the ability to pull data from shopfloor systems and analyse hardware-related parameters is preferred.

Knowledge of consumer electronics and iOS devices is preferred. xwzovoh Strong analytical and diagnostic abilities to identify and resolve complex hardware issues.

If you've said yes to the above then this may be the role for you!!