Service Manager - Plant & Machinery

Service Manager – Plant Hire / Construction Equipment Location: Launceston Salary: Circa £40,000 About the Company: We are working with a well-established plant and machinery supplier serving construction contractors and domestic clients across the South West. Providing a wide range of equipment such as excavators, dumpers, loading shovels, and other plant machinery, the business has built a strong reputation for reliability, customer service, and high-quality maintenance support. The Role: An exciting opportunity has arisen for an experienced Service Manager to lead their busy depot service operations. You will oversee the servicing, maintenance, and repair of a diverse fleet of plant equipment, ensuring machinery is safe, compliant, and available for customers across the region. You will also lead and develop a team of engineers while driving service performance and customer satisfaction. Key Responsibilities * Manage the day-to-day operations of the service department and workshop * Oversee maintenance and repair of plant machinery including excavators, dumpers, and loading shovels * Plan and coordinate servicing schedules, breakdowns, and fleet availability * Lead, motivate, and develop a team of engineers and technicians * Maintain high standards of health & safety and workshop compliance * Manage parts inventory and ensure effective stock control * Build and maintain strong relationships with customers across the South West * Identify opportunities to upsell servicing and maximise service revenue * Work closely with hire and sales teams to optimise fleet utilisation * Ensure accurate financial procedures and reporting Requirements & Experience * Strong mechanical knowledge of plant or construction machinery or similar * Previous experience as a Service Manager, Workshop Manager, or Senior Engineer * Background in plant hire, construction equipment, or heavy machinery * Proven leadership experience managing teams * Strong organisational and planning skills * Commercial awareness and customer-focused approach * IT literate with experience using service/workshop systems Benefits * Salary circa £40,000 * Company pension * On-site parking * Stable, long-term role within a growing regional business To apply for this role please follow the below instructions or call Cat or Abbie for a confidential chat on (phone number removed). Our Commitment to Inclusion As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background