Principal Consultant

Principal Consultant

Application Deadline: 26 April 2026

Department: Client Onboarding

Employment Type: Permanent - Full Time

Location: Newcastle upon Tyne

Reporting To: Head of Payroll Onboarding

Compensation: £44,000 - £49,000 / year

Description

Join our Client Onboarding Department as a Principal Consultant!

We are Cintra. Known for our award winning software that delivers payroll solutions to over 1000 clients. If you're passionate about payroll and are eager to join a dynamic team of seasoned professionals, this is the opportunity for you.

As the proud recipient of the Payroll Service Provider of the Year 2025 award at the CIPP Annual Excellence Awards, we offer exciting opportunities for professional development, competitive bonus structures, and a collaborative work environment.

Our modern offices are located in Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley. This area boasts a thriving creative community, rich local heritage, and a lively social scene.

What you'll do

• Lead and develop a small team of consultants, supporting performance, growth, and wellbeing
• Oversee end to end consultancy delivery, ensuring high quality implementations aligned to scope
• Act as the senior escalation point, resolving complex technical and functional challenges
• Manage team capacity, workload, and utilisation across multiple projects
• Drive continuous improvement of delivery standards, tools, and best practices
• Collaborate closely with project leadership to ensure clear communication, governance, and successful outcomes

What you'll bring

• Proven experience delivering complex SaaS, HRIS, or payroll implementations
• Strong expertise in solution design, configuration, and/or data migration
• Hands on experience with payroll and HRIS systems
• Effective leadership, coaching, and clear communication skillsStrong analytical mindset with excellent problem solving ability
• High attention to detail with a focus on quality documentation
• Commercial awareness of scope, effort, and delivery best practice
• Familiarity with delivery tools and methodologies (e.g. Freshdesk, ClickUp, Toggl)

What's in it for me?

• A competitive salary with generous bonus opportunities
• Hybrid and flexible working arrangements supporting your work life balance
• Employer matched pension contribution to 5%
• Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts
• Onsite discounted parking
• And more!