Account Manager

Account Manager

Location: Remote / Hybrid (on-site travel when required)

Salary: £26,000 – £30,000 per annum + performance-related bonus

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

About the Opportunity

CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions.

Key Responsibilities

• Manage and develop a portfolio of existing customer accounts
• Build and maintain strong long-term client relationships
• Lead renewal conversations and support customer retention
• Identify opportunities for account growth through upselling and cross-selling
• Work closely with internal teams to ensure smooth service delivery
• Conduct regular customer reviews and account check-ins
• Maintain accurate account records and forecasting information
• Respond proactively to customer feedback and resolve issues effectively

Essential Skills & Experience

• Previous experience in an account management, customer-facing, or commercial role
• Strong communication and relationship-building skills
• Commercial mindset with an interest in business growth
• Highly organised with strong attention to detail
• Ability to manage multiple priorities effectively
• Professional and confident approach when working with customers

Desirable Experience

• Experience within xwzovoh a services, consultancy, or project-led environment
• Exposure to renewals, retention, or customer growth activities
• Experience working alongside delivery or project teams

What’s on Offer

• Performance-related bonus scheme
• Career progression and development opportunities
• Exposure to account management, customer success, and commercial strategy
• Supportive and collaborative working culture

Apply Now

If you’re looking to develop your career within a fast-paced and growing environment, we’d love to hear from you. Please submit your CV to apply.