About the role
About the Role
This position sits within the technical function and plays a key role in ensuring all products meet regulatory, safety, and customer expectations. Working cross-functionally, you’ll support both ongoing production and new product activity, helping to maintain compliance standards while acting as a point of contact for customer-related technical matters.
What You’ll Be Doing
* Manage and update product information across customer systems, ensuring all data is accurate and aligned to requirements
* Respond to technical enquiries from customers and internal stakeholders, providing clear and timely guidance
* Review and approve packaging information to ensure it meets current legal and brand standards
* Support the introduction of new products, ensuring all technical requirements are met before launch
* Assist with factory trials, product testing, and validation activities
* Conduct routine traceability checks and internal compliance audits
* Help maintain and improve quality and food safety systems
* Support audit readiness and participate in external assessments when required
* Investigate issues and implement corrective actions to prevent recurrence
* Ensure customer-specific standards are understood and consistently applied
* Assist with export-related documentation and compliance processes
* Work collaboratively with teams across the business to support technical objectives
About You
* Background in food manufacturing within a technical, quality, or compliance-focused role
* Good working knowledge of food safety standards and regulatory requirements
* Experience handling specifications, labelling, and retailer/customer requirements
* Understanding of core food science principles such as microbiology and nutrition
* Able to manage multiple priorities in a fast-paced environment
Key Strengths
* Strong attention to detail and organisational skills
* Confident communicator with a practical approach to problem-solving
* Flexible and responsive to changing business needs
* Self-motivated with a collaborative mindset
About this listing
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