Operations Manager

Regional Operations Manager – Cleaning & Grounds (Home Counties, Bristol, Wales, London)

Location: Home-based in the Newbury / Swindon / Bristol corridor

(must be able to travel to Bristol every other week for a few days)

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

About the Role

A leading facilities management company is looking for a Regional Operations Manager to take full ownership of a £7m cleaning and grounds maintenance portfolio covering the Home Counties, Bristol, South West, Wales, and London.

This is a hands-on leadership role where you’ll:

• Lead and develop a team of 6 Operations Managers across the region
• Act as the primary operational leader and trusted advisor to clients and, where relevant, to our major FM partnership
• Drive service excellence, compliance, and on-account growth across a multi-site, mobile cleaning operation
• Be based primarily in the Newbury / Swindon / Bristol area, with regular travel across the region and bi-weekly time in Bristol
• Own the P&L, KPIs, client relationships, and performance improvement plans for the region

Who You Are

• An experienced Regional Operations Leader in commercial cleaning / soft FM with a track record of managing multi-site, mobile operations across a large geography
• Currently (or recently) managing a portfolio of £5m–£10m+ with 5–8 managers underneath you
• Comfortable leading through service improvement, turnaround, and growth – not just xwzovoh maintaining the status quo
• Based in or able to relocate to the Newbury / Swindon / Bristol corridor
• Confident covering Wales, Bristol, Home Counties, and London as a single region
• Strong on people leadership, client relationships, and commercial acumen (budgets, cost control, on-account growth)
• Used to working in a cleaning-first business (some grounds maintenance is a plus)
• Ideally IOSH qualified or willing to undertake relevant health & safety training