Finance Helpdesk Specialist – Hybrid (12-Month FTC)
About the role
SGN is seeking a Helpdesk Administrator (12-Month FTC) in Glasgow to join the Business Services Centre. You will handle finance-related customer queries, guide employees on self-service transactions, and ensure timely, accurate resolution within SLAs.
You will work as part of a 4-person Help Desk team, addressing transactional and operational queries across customer groups, while driving continuous improvement and delivering a high level of service.
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