Finance Helpdesk Specialist – Hybrid (12-Month FTC)

ScreenedHybrid
Glasgow, Scotland
Posted 5 days ago
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About the role

SGN is seeking a Helpdesk Administrator (12-Month FTC) in Glasgow to join the Business Services Centre. You will handle finance-related customer queries, guide employees on self-service transactions, and ensure timely, accurate resolution within SLAs.

You will work as part of a 4-person Help Desk team, addressing transactional and operational queries across customer groups, while driving continuous improvement and delivering a high level of service.

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