Repair Technician – Endoscopy

We're recruiting a Repair Technician – Endoscopy for a global medical technology organisation specialising in healthcare imaging, diagnostics and endoscopy equipment.

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This is an excellent opportunity for someone with strong practical skills, good hand-eye coordination and a keen eye for detail who wants to build a long-term career in medical technology. You'll join an established workshop team, carrying out detailed repairs and quality inspections on specialist medical endoscopes and associated equipment.
Working from a dedicated repair centre in Ross-on-Wye, you'll develop your technical skills through hands-on experience, manufacturer training and support from experienced colleagues. No previous endoscopy or medical device experience is required, as full in-house training will be provided.
This role would suit someone from a practical, technical or hands-on background who enjoys working with small components, solving problems and producing high-quality work. With a Monday-to-Friday working pattern, competitive benefits and opportunities to progress into specialist technical roles, this is an excellent opportunity to develop a rewarding career in healthcare technology.

• Carry out repairs on a range of medical endoscopes and associated equipment.
• Service, repair and maintain medical devices supported by the business.
• Follow manufacturer guidelines and procedures to ensure repairs meet the highest quality and safety standards.
• Inspect repaired equipment and assist with quality assurance activities.
• Diagnose faults and identify appropriate repair solutions.
• Complete repair work efficiently while meeting deadlines and performance targets.
• Prepare quotations for chargeable repairs.
• Respond to technical queries from internal teams and external customers.
• Work closely with Repair Technicians, Inspectors, Field Service Engineers and the Quality team.
• Support field-based colleagues with occasional customer site visits when required.
• Attend manufacturer training courses, including occasional overseas training.
• Maintain accurate repair records and follow all Health & Safety and IT security procedures.
Equipment you'll work with • Flexible gastroscopes and colonoscopes
• Bronchoscopes
• Duodenoscopes
• Ultrasound endoscopes
• Endoscopy video processors and light sources
• Associated medical devices and specialist components
• Precision repair tools and testing equipment

We're keen to speak with practical, hands-on candidates who take pride in their work and are interested in developing a technical career. Previous experience in medical devices or endoscopy is not essential, as comprehensive training will be provided.
• Strong practical skills and confidence working with tools and small components.
• Good fine motor skills and the ability to carry out delicate, precise work.
• Excellent attention to detail and a commitment to quality.
• A methodical approach to troubleshooting and problem-solving.
• A positive attitude and genuine willingness to learn new technical skills.
• Able to follow technical instructions, procedures and manufacturer guidelines.
• Organised, reliable and flexible in your approach to work.
• Comfortable working independently and contributing to a close-knit team.
• Good communication skills and a professional approach to supporting colleagues and customers.
• Able to work towards deadlines and performance targets without compromising quality.
• Practical experience from a trade, workshop, engineering role, technical environment or hands-on hobby would be advantageous.
• Previous experience repairing electronics, instruments, small mechanisms or precision equipment would be beneficial but is not essential. xwzovoh
• Ideally based within approximately 45 minutes of Ross-on-Wye and able to commute to the workshop daily.

• £30,000 basic salary
• Up to £4,000 OTE performance bonus, paid quarterly
• Private health insurance (PHI)
• Life assurance
• 26 days' annual leave + Bank Holidays, increasing with service
• Paid volunteering days
• Monday-to-Friday working pattern
• Full in-house training – no previous endoscopy experience required
• Manufacturer training and opportunities to develop specialist technical skills
• Clear progression opportunities into Lead Technician and specialist roles
• Opportunity to join an established team within a growing medical technology business
• Join a business with predicted growth of 150% over the next 10 years
• The opportunity to contribute to equipment that supports clinicians and patient care