Customer Service Executive

Bela Recruitment is hiring a Customer Service Executive (Order Processing) to work in Dungannon, Tyrone, Northern Ireland.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

The Company

A brilliant local employer and a supportive team. You will be processing sales orders from 3-4 key accounts daily (No Cold Calling, all sales come from existing business customers, which have long-term contracts and will be calling or emailing daily to place orders).

Training provided & career progression opportunities.

Immediate Interviews & Start Date available

Responsibilities

· Answering calls and emails from a key accounts, in a professional and supportive manner.

· Provide help with general enquiries - such as stock availability, lead times for delivery, and invoice queries.

· Process sales orders onto the IT system and help customers use the online portal for ordering.

· Create pick notes for the warehouse staff to build orders, report on key account activity, conduct stock adjustments on the IT systems, and process product exchanges.

· Ensure all contract service agreements are being followed to ensure excellent customer service.

· Support internal departments with key account queries.

Requirements

· You need previous, Office based, Customer Service experience, ideally processing sales orders & providing great customer service to business clients.

· Ideally used to working in a fast paced, high-volume environment daily.

· Informative, friendly and supportive attitude.

· Ability to prioritise and manage your daily workload and strong attention to detail.

· Working knowledge of Word & Excel and willing to learn the in-house IT system.

· GCSEs (minimum of 4 at grade C or above, including Maths and English) or equivalent qualifications or experience.

· Good knowledge of Microsoft Office, Word – Excel.

Rewards

Salary between £26000 - £27,000 + annual salary increases.

Working for a fantastic local employer in stunning offices.

Option of 1 day hybrid and option of early finish Fridays at 1pm.

Company events.

Health & Wellbeing programs.

On the job training, support & development.

Company branded clothing provided.

Pension.

Paid Holidays including set closures – all Christmas & New Year closed.

Onsite Parking.

Career progression opportunities.

Immedidate interviews and start date available! Call asap for more information.

*You MUST already be living in Northern Ireland, within a reasonable distance to Dungannon and Drive. Can't provide Visa Sponsorship*

How to Apply

Click on Apply button & send your cv to Jason at Bela Recruitment, or you can contact me at

All applications will be strictly confidential and no cv’s will be sent to any employer without your permission.

Tags – Customer Service, Office Administrator, Aftercare, Account Coordinator, Sales Support, Order Processor, Sales Administrator. xwzovoh Administrator. Dungannon, Armagh, Cookstown, Portadown, Moy, Coalisland, Ballygawley, Donaghmore