ITSM New Business Sales Consultant

Job Description

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

ITSM New Business Sales ConsultantLocation: Hybrid – Watford (2 days per week in office)Type: Full-timeSalary: £60,000 – £80,000 + commission (OTE £120,000 – £150,000)

The Opportunity

We’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation.

This is a true hunter role—focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design.

If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact.

What You’ll Be Doing

New Business Development

• Proactively generate and win new business across MSPs and enterprise organisations
• Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
• Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
• Develop a strong pipeline through outbound activity, networking, and targeted campaigns

Consultative Solution Selling

• Lead discovery sessions to uncover client challenges and opportunities
• Position ITSM, integration, and automation solutions aligned to business outcomes
• Deliver compelling demos, proposals, and workshops
• Manage the full sales cycle from prospecting through to close and handover

Deal & Pipeline Management

• Navigate complex, multi-stakeholder sales environments
• Maintain accurate forecasting and pipeline visibility
• Consistently meet and exceed revenue targets

Market Insight & Collaboration

• Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)
• Feed market intelligence back into marketing, product, and leadership teams
• Collaborate cross-functionally to support growth and customer success

What We’re Looking For

Essential:

• Proven track record in new business (“hunter”) sales within ITSM, IT services, or MSP environments
• Experience selling ITSM, automation, or integration solutions
• Strong understanding of managed services and recurring revenue models
• Ability to manage complex B2B sales cycles
• Excellent communication and consultative selling skills
• Highly self-motivated with a results-driven mindset

Desirable:

• Knowledge xwzovoh of ITSM frameworks (e.g. ITIL, SIAM)
• Experience with integration or workflow automation platforms
• Background selling into MSPs, enterprise IT teams, or via channel/resellers

Why Join Us?

• Join a growing international business with strong market momentum
• High-earning potential with uncapped commission structure
• Work in a collaborative, forward-thinking environment
• Opportunity to influence growth strategy and market expansion

Additional Benefits:

• 1-week onboarding and cultural immersion at HQ in Finland
• Global presence across the UK, Europe, and the US
• Strong focus on autonomy, progression, and professional development

Ready to Make an Impact?

If you’re a driven new business sales professional with ITSM expertise and a passion for winning, we’d love to hear from you.