Store Manager

The Role (AKA: The Person Who Makes Everything Run Smoothly) As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well‑oiled machine. You’ll be hands‑on, people‑focused, commercially switched‑on, and not afraid to roll up your sleeves. 🚀 What You’ll Be Doing * Leading, motivating, and developing a small, friendly team * Keeping stock levels sharp and supplier relationships strong * Making sure the store looks great, feels welcoming, and runs safely * Driving sales through smart merchandising and local promotions * Handling customer queries, bespoke orders, and the occasional curveball * Owning health & safety and compliance * Reporting on KPIs and helping shape future store strategy 🧩 What You Bring * Proven retail management experience (DIY/hardware/trade = big bonus) * Confident leadership and people‑management skills * Commercial awareness and a practical, problem‑solving mindset * Strong communication and customer service instincts * Comfortable with EPOS systems and basic financial reporting * A genuine interest in DIY, home improvement, or tools (we love that stuff) 🎁 Perks & Benefits * Competitive salary + bonus scheme * Staff discount on everything (dangerous if you love tools) * Training and development opportunities * A supportive, community‑focused team who actually enjoy working together 🔨 Ready to Build Something Great? If you’re a natural leader who loves retail, thrives in a hands‑on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you