Quality Engineer

Job Title: Group Quality Engineer Salary: £40,000 – £50,000 per annum Location: Wimborne About the Role We are looking for an experienced and detail-oriented Group Quality Engineer to support and enhance quality assurance processes across the business. This role is key in ensuring compliance, driving continuous improvement, and maintaining high standards in line with customer and regulatory requirements. Working Hours Option 1: Monday – Thursday, 7:00am – 5:15pm Option 2: Monday – Thursday, 8:00am – 5:00pm & Friday, 8:00am – 1:00pm Key Responsibilities * Manage the Quality Clinic and oversee quality-related issues * Raise and submit customer concessions, monitoring progress through to completion * Manage job card material sign-off processes * Produce and analyse monthly KPI quality data * Analyse and report corrective action (CA) trend data * Manage customer returns and associated corrective actions * Oversee purchase order returns * Monitor internal corrective actions and ensure timely close-out * Liaise with customers on quality assurance and technical matters * Support customer-driven quality and continuous improvement initiatives * Ensure calibration records are maintained and up to date * Conduct internal audits and support external audits (supplier and certification bodies) * Assist in investigating and resolving audit findings and deficiencies * Review and submit customer FAIR (First Article Inspection Report) packs * Deputise for the Group Quality Manager when required * Ensure compliance with Quality Assurance and HSE policies at all times Key Procedures & Standards You will be required to work in line with company procedures including (but not limited to): GP026 Counterfeit Part Detection GP009 Control of Non-Conforming Product GP016 Calibration GP001 FOD Control GP003 Management Review GP012 Internal Auditing GP018 Corrective and Preventive Actions GP006 Document Control GP008 Record Control As well as inspection checklists: * SP05CL1 Goods-In Inspection Checklist * KP03CL1 Production Inspection Checklist Requirements * Previous experience in a Quality Engineering or similar role * Strong understanding of quality systems, auditing, and compliance * Experience managing corrective actions and customer returns * Excellent analytical and problem-solving skills * Strong communication skills with the ability to liaise with customers and internal teams * Familiarity with inspection processes and documentation (e.g., FAIRs) If you are a driven quality professional looking to make an impact, we encourage you to apply