Customer Support Engineer

Info about the Company

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An opportunity to join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics.
Info about what the Junior Customer Support Engineer role entails
A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd be involved across, the product lifecycle, from pre-sales demonstrations to hands-on troubleshooting at the workbench, and occasionally on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech.
Essential Requirements of a Customer Support Engineer
Strong maths or engineering foundation degree in Engineering, Maths or equivalent
Ability to perform methodical, structured fault-finding on complex hardware/software systems
Clear, professional communication and confidence to represent the company in front of clients both in-office and on-site.
Desirable Requirements of a Customer Support Engineer
Experience with similar systems in automotive, robotics, mapping or academia
Exposure to customer support or B2B environments. xwzovoh
UK driving license is required
Benefits
Company card
Company Phone
Annual profit share bonus
*There is no visa sponsorship available for this role*
If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isnt already known to us.
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