Sales Application Specialist

Sales Application Specialist Our manufacturing clients based close to Portsmouth have an exciting opportunity for a Sales Application Specialist to join their growing team. The Sales Application Specialist is responsible for proactively managing customer follow-ups relating to product samples, free-of-charge product requests, quotations, price support requests, and exhibition leads. This role plays a critical part in converting interest into revenue by ensuring timely follow-up, maintaining strong customer communication, and driving opportunities through the sales pipeline. Main Duties and Responsibilities: * Sample Follow-Up * Track and monitor all product samples built and sent to customers. * Follow up with customers to obtain feedback on sample performance, suitability, and next steps. * Identify opportunities to convert approved samples into production orders. * Maintain accurate records of sample status and customer responses for FOC samples in strategic markets. * Quotation & Price Support Follow-Up * Follow up on price support requests and special pricing quotations. * Work closely with the sales and technical teams to address objections and accelerate order closure. * Update CRM with quotation status and forecast updates. * CRM & Reporting * Maintain accurate CRM records for all customer interactions. * Provide weekly updates on sample conversions, and quotation status in conjunction with the Business Development team. * Track conversion rates from sample → quotation → order. * Key Performance Indicators (KPIs) * Sample-to-order conversion rate * Quotation-to-order conversion rate * CRM data accuracy Required skills & experience: * Previous experience in internal sales, sales support, business development, or customer service preferred. * Strong telephone communication skills and confidence in proactive outbound calling. * Experience following up quotations or sales leads. * Highly organised with strong attention to detail. * CRM system experience preferred. * Ability to build rapport and maintain professional customer relationships. Working hours 8:00–16:30 Monday to Thursday, and 8:00–15:30 on Fridays Benefits * 25 days holiday plus bank/public hols * Additional 3 days off over the festive period * Employee Assistance Programme * Company pension scheme * Life Cover 3x salary * Company bonus scheme * Cycle to Work Scheme