IT Operations & Commercial Specialist

Enso Recruitmentis excited to announce anew partnership with a high-growth startup that is a leader in their industry. They are continuing to grow their high-performing technical team and are now seeking anIT Operations & Commercial Specialist to join them. This is a fantastic opportunity to join a fast-scaling, product-led environment where youll play a key role in supporting the operational backbone of a growing engineering function. The Opportunity Youll sit at the intersection of IT operations, compliance, and commercial support, helping to ensure systems, processes, and infrastructure are secure, efficient, and audit-ready. This role offers real ownership across operational processes, with the opportunity to shape how the business approaches security, governance, and internal systems as it continues to scale. Key Responsibilities Support and drive governance, risk, and compliance initiatives, including ISO27001 and related operational frameworks Assist with the coordination of DORA readiness and wider regulatory alignment across technical operations Manage IT lifecycle processes, including hardware procurement, provisioning, onboarding, offboarding, and recovery Maintain accurate documentation, evidence logs, and internal records to support audit readiness Support the use and management of MDM solutions across company devices Coordinate with internal teams to translate compliance requirements into practical operational processes Manage relationships with IT vendors and service providers, ensuring quality, value, and timely delivery Help design efficient internal workflows that improve security and operational consistency without slowing down delivery Contribute to continuous improvement across IT operations, governance, and internal systems About You 3+ years experience in IT Operations, Technical Support, or GRC-focused roles Practical understanding of ISO27001, with the ability to support related processes, documentation, and audit readiness Familiarity with DORA (Digital Operational Resilience Act) or similar regulatory frameworks would be highly beneficial Experience with MDM (Mobile Device Management) solutions and a strong technical grounding Strong organisational skills with the ability to manage multiple priorities Comfortable working across technical and non-technical teams Experience supporting operational processes in a growing or fast-paced environment Strong communication skills and a proactive mindset Benefits Hybrid working Share Options Brilliant PTO + Birthday Off Enhanced parental leave L&D budget Private Healthcare Pension To find out more about this opportunity, submit your CV below, or reach out to a member of the Enso Recruitment team today! Skills: GRC ISO 27001 DORA