Recovery Driver

Job Description: Recovery Driver – C1E / CE Licence Required Location: Waltham Cross Salary: £34,586.37per annum We’re excited to announce that 2025 is shaping up to be another fantastic year as we continue to grow and strengthen our network. Our Waltham Cross site is expanding, and we’re looking for an experienced Recovery Driver to join the team and contribute to its ongoing success. This is a great opportunity to be part of a well-established and forward-thinking company that values its people and offers genuine opportunities for growth. What’s in it for you We recognise and reward our team for their expertise, dedication, and drive. Here’s what we offer: Salary of £34,586.37 per annum 28 days holiday (including bank holidays) Length of service awards Healthcare Cash Plan (including gym and shopping discounts) Employee Assistance Programme Celebration Day (to use as you wish to mark a special occasion) Car insurance discount with LV Employee pension Employee engagement budget (to enjoy team activities and events) Access to Mental Health First Aiders Cycle to Work Scheme Refer a Friend Scheme (earn £1,000 for successful referrals) Equipment purchase scheme Life assurance Key responsibilities As a Recovery Driver, you will ensure the safe and efficient collection and delivery of customer vehicles, maintaining high standards of care and professionalism at all times. Your main duties will include: Contacting each customer prior to arrival Completing all Job Pack paperwork neatly and legibly, obtaining signatures where required Completing Customer Vehicle Condition Reports and taking supporting images before handover to Estimators Following all procedures outlined in the Drivers Procedure and Process Manuals Complying with Drivers Tacho Break Regulation 2009 (if applicable) Ensuring Policy Excess, VAT Bills and Private Quotes are paid before leaving site (escalating any issues to the Transport Manager) Checking courtesy cars are safe and up to standard, reporting defects immediately Handling customer complaints in line with company procedures Undertaking all driving and recovery tasks as directed by the Transport Manager Planning your day effectively and working efficiently with a customer-first approach Assisting with vehicle movements in and out of the workshop Washing customer or courtesy cars where necessary Locating and moving vehicles for salvage agents Skills and experience required * Must be over 21 with a full UK driving licence * C1E / CE licence required (capable of driving up to 7.5 tonnes) * Valid Driver Qualification Card and Digi Driver Card * Experience in vehicle recovery preferred * Physically capable of securing and moving vehicles and handling equipment * Team player with a flexible, proactive, and can-do attitude * Able to work responsibly and take ownership of tasks Why join ABL1 Touch Joining ABL1 Touch means becoming part of a growing, dynamic organisation that values its employees and supports professional development. We offer a competitive salary, a comprehensive benefits package, and a positive, inclusive working environment