Maintenance Surveyor

A Reputable Housing Association is looking for a Technical Maintenance Surveyor in the Stoke/Newcastle under Lyme Region

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Salary: £47,332.80 depending upon experienceCompetitive + £2,140.80 car allowance or small van provided Hours: 37 per week
Contract: Permanent, full-time
Join a reputable housing association committed to delivering quality homes and exceptional customer service.
Were looking for an experienced Technical Maintenance Surveyor to play a key role in ensuring safe, well-maintained, and compliant homes across our housing stock. Youll conduct surveys, diagnose complex faults, manage repairs, and oversee contractor performance all while delivering great value and customer satisfaction. What youll be doing Carrying out in-depth property surveys, diagnosing complex faults, and specifying remedial works.
Undertaking inspections, preparing scopes of work (using Nat Fed 8 rates), and producing diagrams or drawings.
Managing and monitoring contractor performance, ensuring quality, cost-effectiveness, and timely delivery.
Conducting pre-termination and void property inspections, scheduling necessary repairs, and identifying any rechargeable works.
Leading on Damp, Mould & Condensation inspections, providing compliant, practical solutions in line with AWAABs Law.
Working collaboratively across departments to drive efficiency and improve repair outcomes.
Championing customer service excellence, ensuring customers are informed and engaged throughout the repairs process.
Supporting compliance, health and safety, data protection, and safeguarding requirements across all works.
What were looking for Qualifications & Experience HNC/HND (or equivalent) in Building Studies, or extensive relevant experience.
At least 2 years post-qualification experience in a social housing maintenance or surveying environment.
Experience diagnosing building defects, specifying remedial works, and managing contractors.
Strong understanding of health and safety, CDM regulations, asbestos management, and statutory compliance.
Proficiency with NHF Schedule of Rates, Microsoft Office, and housing maintenance IT systems.
Full, clean UK driving licence.
Skills & Attributes Excellent analytical and diagnostic skills with strong attention to detail.
Confident communicator able to influence contractors and internal teams.
Proactive, organised, and able to manage multiple priorities effectively.
Collaborative team player with a positive, can-do attitude.
Committed to delivering exceptional customer service and driving continuous improvement.
Benefits 25 days holiday + bank holidays + 3 additional concessionary days.
Car allowance (£2,140.80 per year) or company van.
Professional development and training opportunities. xwzovoh
Flexible working and supportive environment.
If you feel you experience aligns with the role and would like to discuss the role further feel free to give Adam Tooley a call on