About the role
Position: Ocean Export Operator
Location: Leeds
Salary: £30,000 - £35,000 (will consider higher for the right candidate) + OTE bonus
Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish.
This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery.
Job Overview
Act as the main point of contact for allocated clients, managing their day-to-day export requirements
Take full ownership of shipments from initial enquiry through to final delivery
Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight
Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins
Follow up on quotations and support in securing and retaining business
Prepare and manage all export and customs documentation, ensuring compliance and accuracy
Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates
Arrange UK collections and deliveries from customer load points through to destination
Ensure all shipment data is accurately recorded and maintained within internal systems
Prepare and issue sales invoices, and check/authorise supplier invoices for payment
Work collaboratively within a small team, supporting colleagues and assisting with training where required
Identify potential opportunities for growth within existing accounts and flag to managementJob Requirements
Previous experience within freight forwarding/export operations is essential
Experience with deep sea exports is advantageous but not essential
Confident managing client relationships alongside operational responsibilities
Strong understanding of export processes, documentation, and customs procedures
Ability to manage multiple shipments and priorities in a fast-paced environment
Comfortable working within a small team and flat management structure
Looking for a stable, long-term position with ownership of their roleSalary & Benefits
£30,000 - £35,000 (DOE) + Monthly bonus scheme
Monday - Friday, 08:30 - 17:00
Early finish Friday (approx. 15:00-15:30, discretionary)
23 days holiday, plus bank holidays and birthday off
Contributory pension (5% employee / 3% employer)
24/7 Health & Wellbeing support (including GP access and counselling for staff and family)
Newly refurbished offices with free on-site parking
Regular social events and company-funded activities
Annual salary and performance reviewsBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for
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