Quality Assurance Engineer

Main Purpose of Job: Our client, a manufacturer of precision gearing systems, is seeking a Quality Assurance Engineer to lead and support the day-to-day implementation of Quality Management Systems. This role focuses on maintaining compliance with ISO 9001/AS9100 standards, managing PPAP and First Article Inspections, and driving quality improvements across the business. The successful candidate will play a key role in ensuring product quality, customer satisfaction, and continuous improvement. Key Responsibilities: Maintain and develop the Quality Management System in line with AS9100 standards and customer-specific requirements Manage calibration systems in accordance with quality standards Plan, coordinate, and support internal audits, including Non-Conformance Report (NCR) closure Assist with customer audits and annual compliance requirements Process supplier and customer returns relating to non-conforming products Prepare, review, and approve documentation including FAI, PPAP, 8D reports, and permits Lead and promote continuous improvement and quality assurance initiatives across the business Identify, investigate, and implement corrective and preventative actions Support production teams with problem-solving and root cause analysis Analyse internal failure trends and recommend improvements Ensure QA activities align with delivery targets and business priorities Communicate effectively with internal teams to maintain a consistent and professional working environment Liaise directly with customer quality representatives to resolve complaints and issues Compile and analyse KPI data, presenting findings to senior leadership Work flexibly, including occasional travel between company or customer sites Skills and Qualifications/experience: Strong understanding of AS9100 standards (minimum 3 years’ experience) Experience working within a manufacturing environment Knowledge of quality tools such as PPAP, FAI, and 8D reporting Lead Auditor qualification (desirable but not essential) High attention to detail with strong analytical skills Ability to work under pressure and manage competing priorities Capable of working both independently and as part of a team Strong communication and problem-solving abilities Benefits Holiday: 33 days annual holiday (including bank and public holidays) Group life cover: 4x current basic annual salary Enhanced maternity/paternity leave and pay Pension: salary sacrifice with Royal London (ER contribution after 3 months is 3.5%; employee minimum contribution is 5%)