Administrator / Sales Support

Job Title: Administrator / Sales Support we are looking for a Sales Administrator / Sales Support / Coordinator to provide essential administrative, operational, and sales support to ensure the efficient day-to-day running of the business. The position plays a key role in maintaining office processes, supporting sales activities, managing customer relationships, and coordinating logistics within a marine engineering environment. Key Responsibilities of a Sales Administrator / Sales Support / Coordinator Administrative & Office Support Maintain accurate purchase and sales ledgers Handle incoming calls and respond to general enquiries Welcome and assist visiting customers Ensure the office remains organised and presentable Manage petty cash and monitor office supplies Provide first aid support when required Assist the sales team with quotations, proposals, and order processing Develop and maintain strong relationships with customers and suppliers Respond to inbound enquiries and support lead generation activities Keep CRM systems updated with accurate customer information Offer basic product advice and customer support Identify potential sales opportunities and contribute to business growth Process incoming goods and support stock control using management systems Coordinate shipments and collections Manage repairs and servicing of customer equipment Handle manufacturer warranty claims Organise re-certification of tools and safety equipment Process timesheets, overtime, expenses, and credit card reconciliations Support reporting processes and maintain accurate records Monitor stock levels and assist with inventory management Arrange travel and accommodation bookings Liaise with internal teams (technical, engineering, support) to ensure service delivery Skills & Experience of Sales Administrator / Sales Support / Coordinator Previous experience in office administration and/or sales support preferred Experience within marine, technical, or electronics sectors is an advantage Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems Strong organisational skills with the ability to multitask effectively Excellent communication and interpersonal skills Able to work independently and collaboratively within a team Must hold the full rights to work within the UK