Head of IT Delivery at Computershare

Head of IT Delivery – Edinburgh, Scotland

Full‑time, on‑site position (minimum of three days per week) with flexible remote work options. The role reports directly to the CIO of the Issuer Services business.

Responsibilities

• Lead the delivery function, turning technology strategy into business outcomes.
• Drive successful execution of complex programmes and projects, ensuring robust governance, effective prioritisation and high‑quality delivery.
• Provide direct leadership across delivery teams, including value‑stream delivery leads, project managers and scrum masters.
• Set clear expectations, remove obstacles, strengthen delivery discipline and keep teams focused on commitments and measurable outcomes.
• Work closely with Product, Engineering, Architecture and Operations leaders to align delivery priorities, manage dependencies and resolve cross‑functional challenges.
• Provide transparent delivery updates to senior stakeholders to drive informed decision‑making.
• Oversee scope, milestones, dependencies, risks, decisions and expected business benefits of projects and programmes.
• Ensure delivery plans are realistic, regularly reviewed and clearly communicated, with accountability for actions and timely escalation where required.
• Identify delivery risks, process inefficiencies and recurring challenges, and implement practical improvements.
• Drive consistency across delivery teams through effective planning, reporting, governance, estimation and dependency management practices.
• Coach and support delivery leaders, helping them navigate challenges and build high‑performing teams.
• Maintain robust delivery governance standards, ensuring appropriate controls across planning, reporting, risk management, release readiness and operational handover.
• Build strong relationships with business and technology stakeholders to keep delivery priorities aligned with strategic objectives.

Qualifications

• Experienced technology delivery leader with a strong track record in large, complex organisations.
• Deep expertise across value‑stream, project and agile delivery, with ability to apply governance pragmatically.
• Strong understanding of agile, project and hybrid delivery approaches, with skills in planning, dependency management, governance, metrics, and release readiness.
• Proven people‑leadership experience, creating accountability, developing talent and building high‑performing teams.
• Strong analytical and problem‑solving skills, focused on delivery outcomes, risk management and continuous improvement.
• Comfortable working with senior stakeholders across technology and business, building relationships and challenging as needed to keep delivery on track.

Benefits

• Flexible work to find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Share‑purchase plan with company contribution.
• Recognition awards and team gatherings.
• Additional rewards to help you invest in your future.