Customer Liaison Officer

Temporary Customer Liaison Officer Location: South Yorkshire & surrounding areas (including Doncaster, Rotherham, Hull, Leeds, and Halifax) Contract: Temporary (until 30 June 2026) Working Hours: Monday to Friday, 8:00am – 4:30pm Start Date: Immediate start available We are seeking a proactive and resilient Customer Liaison Officer to join our client's team on a temporary basis. This is a field-based role requiring regular travel across multiple locations, supporting customers and stakeholders through a variety of situations. Key Responsibilities: * Act as a primary point of contact for customers, ensuring clear and effective communication * Manage and resolve sensitive or complex situations with professionalism and empathy * Liaise between customers, contractors, and internal teams to ensure smooth service delivery * Maintain accurate records and reports using Microsoft Office tools * Support the delivery of projects by keeping customers informed and engaged Essential Requirements: * Previous experience in a similar customer-facing or liaison role * Strong interpersonal and communication skills, with the ability to handle sensitive situations * Resilience and confident negotiation skills * Proficiency in Microsoft Office applications * Full UK driving licence and access to a vehicle (mileage reimbursed at 12p per mile) Desirable: * Experience working within a regulated or customer-focused service environment This is an excellent opportunity for someone who thrives in a dynamic, people-focused role and is available to start immediately. If you are interested and meet the above criteria, we encourage you to apply as soon as possible