Transport Administrator

Hours: * Sunday: Approximately 12–13 hours (around 06:00–18:00) * Monday to Thursday: 8-hour shifts, start time between 12:00 and 14:00 Role Overview Flexible People Ltd are seeking an experienced and resilient Transport Administrator to support a busy transport operation within a fast-paced distribution environment. This role is ideal for someone who thrives under pressure, enjoys problem-solving, and is confident communicating with drivers and warehouse teams throughout the day. You will play a key role in ensuring smooth daily transport operations, acting as the main point of contact for drivers while they are out on the road. Key Responsibilities * Accurate data entry and system updates * Managing email communications throughout the shift * Dispatching drivers in the mornings and supporting ongoing operations * Acting as the primary point of contact for drivers while on route * Supporting drivers with issues such as: * Finding delivery locations * Parking difficulties * Failed or delayed drops * Liaising closely with warehouse personnel and transport teams * Handling last-minute rota changes, including: * Covering sickness * Reallocating routes * Sourcing replacement drivers when required Skills & Experience Required * Previous experience in a transport or logistics administration role * Good numerical skills with strong attention to detail * Confident, clear, and professional communication skills * Ability to remain calm and organised in a high-pressure environment * Experience using Kronos is desirable * Strong patience and resilience — drivers and warehouse staff may be stressed or frustrated during busy periods * Ability to adapt quickly to changing priorities The pay rate is £12.81 per hour, there is an overtime rate of £19.22 for anything worked over 48 hours in a week. What We’re Looking For This role suits someone who: * Can manage constant communication throughout their shift * Has a proactive, solutions-focused mindset * Can handle responsibility and make decisions under pressure What We Offer * Temp to perm position * A supportive recruitment team * Opportunity to work within a well-established transport operation