Support Officer (Housing Repairs Service)

We’re looking for an organised Support Officer to provide a range of professional services associated with the administration and delivery of our repairs service.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

In this support function, you will work in a busy team and provide all-round support with your administrative prowess. You will maintain up-o-date and accurate databases regarding assets, finance, health & safety, labour and personnel information, and compliance with GDPR.  

You will be focused and able to work both collaboratively and as part of a team using analytical and numerical skills to process and prioritise work.

Ideally you will be able to start quickly.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.  We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards. 

We’re based in south Lewisham, London, and are proud to be building new homes in our area. We’ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community’, supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents enjoy good quality, safe and affordable homes.

Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time flexible working and job-sharing options. xwzovoh Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.  We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.