Lettings Administrator

PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role. Key Responsibilities Providing comprehensive administrative support to the lettings team Managing and maintaining accurate records and documentation Handling enquiries via phone, email, and in person Coordinating appointments and property viewings Conducting property viewings with prospective tenants Assisting with tenancy paperwork and compliance processes Supporting the team in day-to-day lettings activities Delivering excellent customer service at all times Skills & Experience Required Strong administrative and organisational skills Good typing and IT proficiency Excellent communication and interpersonal skills Confident in dealing with a variety of people and situations Ability to manage challenging or sensitive situations professionally A proactive attitude and willingness to learn and progress Full UK driving licence (preferred, for property viewings) Personal Attributes Professional and approachable manner Reliable and detail-oriented Able to work both independently and as part of a team Positive attitude with a desire to develop within the lettings industry Working Hours: Monday to Friday: 9:00am – 5:30pm Every other Saturday: 9:00am – 4:00pm Salary £26,500 - 27,500 per annum