About the role
Front of House Assistant Manager – Brand New Business Centre
Bournemouth, Dorset (Westbourne)
DOE + Excellent Benefits + Career Progression
Full-Time | Permanent | Office-Based
Brand New Flagship Opening
An exciting opportunity for an experienced Front of House Assistant Manager to join a brand-new premium serviced office centre in Westbourne, Bournemouth.
This is a launch-stage role within a flagship business centre, offering the chance to help shape a high-end, professional environment from day one.
We are seeking a mature, polished and service-driven professional from a hospitality, hotel, corporate reception, retail management or client services background, ready to move into a structured and progressive business environment.
The Role
As Front of House Assistant Manager, you will deliver a premium client-facing experience while supporting the daily operations of a busy business centre.
Working closely with the Centre Manager, you will combine front of house, customer service, office operations, facilities support and administration in a fast-paced, professional environment.
Key Responsibilities
* Act as first point of contact for clients, visitors and suppliers
* Deliver exceptional front of house and customer service
* Manage meeting rooms, bookings and client requests
* Maintain reception and communal areas to a “show ready” standard
* Support post, deliveries and general office coordination
* Assist with facilities, maintenance and Health & Safety compliance
* Support client onboarding, moves and occupancy changes
* Maintain CRM records and operational reporting
* Support client engagement and workplace events
About You
* 1+ years’ experience in front of house, hospitality, hotel, or corporate reception
* Experience in a high-end customer-facing environment
* Strong communication and professional presentation
* Highly organised with strong attention to detail
* Able to multitask in a busy, client-focused role
* IT literate (Microsoft Word, Excel, Outlook)
* Proactive, reliable and hands-on approach
Ideal Background
* Front of House Supervisor / Manager
* Hotel Reception Supervisor
* Hospitality Assistant Manager
* Premium Retail Supervisor / Assistant Manager
* Corporate Receptionist
* Workplace / Office Coordinator
* Serviced Office / Facilities Coordinator
Why Apply?
* Brand new flagship office opening in Bournemouth
* Genuine opportunity to shape the centre from launch
* Clear progression to Centre Manager level
* Premium, professional working environment
* Strong benefits and long-term career development
* Varied, people-focused Assistant Manager role
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