Branch Manager

Branch Manager – Hydraulics Industry Location: Leicester About the Role Osprey Engineering Solutions are hiring on behalf of a well-established company within the hydraulics industry. We're looking for an experienced Branch Manager to take full ownership of one of their local branches — leading a team of internal staff and mobile technicians, driving local business growth, and ensuring day-to-day operations run smoothly and safely. This is a hands-on leadership role. You'll manage people, inventory, quality, and health & safety, while also getting out into the local area to build the business and hit sales targets — all within agreed budgets. What You'll Be Doing * Taking overall responsibility for the branch's performance and standards * Leading, developing, and motivating your branch and mobile team members * Ensuring the whole team delivers professional, timely communication and excellent customer service * Assembling hoses from patterns or customer-supplied drawings * Handling call-outs, both during working hours and out-of-hours * Responding to quotation requests, pricing within company guidelines * Acting as Quality Management Representative — maintaining Health & Safety, Quality, and Environmental Management systems to ISO standards and group targets * Providing technical support to internal and mobile hose technicians * Recruiting, training, and coaching your team to meet objectives * Carrying out and documenting checks and inspections * Managing inventory, including regular stock checks * Maintaining high branch housekeeping standards at all times * Managing counter sales and cash transactions per company procedure * Keeping systems and records accurate and up to date * Key holding — opening and closing the branch What We're Looking For * Ability to lead, develop, influence, and inspire a team * Minimum 2 years' experience directly managing a branch operation * Proven track record in business development and/or direct sales * Proven experience assembling hoses (relevant qualification preferred) * Experience administering company quality and health & safety systems * Experience with inventory management * Fork lift truck licence preferred * Good numeracy skills * Good level of IT literacy