Office Administrator

Academy of Nutrition & Medicine (AONM) is seeking a reliable and well-organised Administration Assistant / Office Administrator to join our small and friendly logistics team. The role is office-based at our Cambridge office (CB4 area) and is a long-term position, with full-time or part-time applicants considered. Key Responsibilities: * Managing incoming and outgoing telephone calls in a professional manner * Handling email enquiries and general correspondence * Providing customer service and customer support to medical teams, practitioners, and individual clients * Accurate data entry and administration of orders, invoices, and payments * Raising invoices, sales receipts, and credit notes * Processing payments and updating accounting records using QuickBooks * Assisting with courier bookings, shipping, and logistics coordination * Preparing, packing, and dispatching test kits * Providing general office administration and administrative support to wider team Skills & Experience Required: * Previous experience in an administration assistant, office administrator, or admin support role * Confident using telephone systems, email, and standard computer applications * Strong organisational and time-management skills * Excellent attention to detail and accuracy * Professional, friendly, and customer-focused manner * Ability to prioritise tasks and manage workload effectively * Ideally based locally within the CB4 area or able to commute within a reasonable time Salary: £12.75 – £14.00 per hour (self-employed) Hours: Full-time or part-time considered - flexibility offered Location: Office-based, Cambridge (CB4) Additional Information: Free on-site parking available