Support Worker

Central Recruitment is currently working with a London-based charity that is dedicated to creating positive change by providing support to individuals on their journey towards independence. Our client is currently recruiting for a Support Worker to work in the Crystal Palace area at a service that provides support to various client groups including young adults with a background of homelessness and challenging behaviour. * 37.5 hours per week * Monday - Sunday on a rota basis * Shifts: 07:00 - 15:00 and 14:00 - 22:00 * Temporary: approx. 3 months (possibility of extension) * £16.90 per hour (£15.08 per hour, with £1.82 holiday pay) This is a fantastic opportunity to support vulnerable young people on their path to independence. KEY RESPONSIBILITIES: * Manage a caseload of clients, delivering regular key work sessions and tailored support plans * Mentor customers using an asset-based approach to identify strengths and achieve goals * Assess, monitor, and escalate risks and safeguarding concerns where required * Operate within a psychologically and trauma-informed framework * Work with customers to create bespoke Staying Safe Plans * Ensure access to appropriate support services, including health, benefits, employment, and training * Support customers to manage and sustain their tenancies * Work with internal and external agencies to identify move-on opportunities and promote independent living * Assist the team in maintaining service occupancy and preparing rooms for new customers * Encourage customer involvement through activities and events * Carry out duty tasks including reception cover, welfare checks, and onboarding new customers and referrals WHAT WE’RE LOOKING FOR: * Experience supporting young adults or people who have experienced homelessness * Understanding of safeguarding principles and their practical application * Knowledge of homelessness support services, including welfare benefits * Ability to maintain accurate records using databases and IT systems * Strong written and verbal communication skills * Ability to use basic coaching and counselling techniques to support customers * Good working knowledge of Microsoft Office FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position