Sales Support Administrator

Sales Support Location: Warwick Salary: Up to £30,000 per annum + Benefits Working Hours: Monday to Thursday 8am–4:30pm | Friday 8am–1pm Permanent We are seeking an organised and commercially aware Sales Support to join a well-established SME manufacturing organisation based in Warwick. This position plays a key role in advising, consulting, and supporting customers while managing incoming enquiries and maintaining strong client relationships. As a central point of contact within the Sales department, you will perform a professional, responsive, and solution-focused service. Key Responsibilities of the Sales Support: Act as the first point of contact for all incoming enquiries, ensuring prompt and professional responses Manage and update customer information within the CRM system accurately Provide quotations and follow up with customers to maintain engagement Support customer visits, training sessions, and associated logistics Maintain up-to-date product knowledge to support customer interactions Ensure all communications reflect a high level of professionalism Assist with general administration and wider sales team activities The Ideal Sales Support: Experience within a customer-focused role in a technical environment Strong communication skills, both written and verbal Good level of computer literacy, including Microsoft Office packages High attention to detail with strong organisational skills Adaptable, flexible, and able to manage and prioritise workload effectively Fluent English (second language desirable) Benefits: Pension scheme – 5% employer contribution Life assurance – 2x annual salary Holiday allowance – 25 days + 8 Bank Holidays (Christmas shutdown uses 2.5 days annual leave) Long service days – an extra day of leave for every 5 years’ service Long service awards – every five years Sick pay – up to 22 days following successful completion of 6-month probation Company bonus – dependent on company profitability Full induction and ongoing training Workwear provided Eye test and contribution towards glasses Paid volunteering days Apply Now If you are an organised and customer-focused professional looking to develop your career in a Sales Support role, apply now to be considered for this opportunity. All applications will be treated in the strictest confidence