SMG (Symantec Messaging Gateway) Support Engineer

SMG (Symantec Messaging Gateway) Support Engineer – Contract Location: Central London (On‑site & Remote Support) Duration: 12‑month contract On‑site Requirement: 2 days every fortnight We have a project with a Central London–based client seeking an experienced Symantec Messaging Gateway (SMG) Support Engineer to support an existing live environment. The role will involve a mix of on‑site support and telephone/email-based remote support over a 12‑month period. Role Overview This engagement focuses on improving the security, stability, and operational health of an already configured Symantec Messaging Gateway platform. There is no requirement for greenfield implementation; instead, the emphasis is on security hardening, policy optimisation, and ongoing health checks. Key Responsibilities * Review the current SMG configuration and security posture * Harden existing security settings in line with best practices * Review, strengthen, and maintain SMG policies and rules * Carry out regular platform health checks and preventative maintenance * Identify security gaps or configuration weaknesses and resolve them * Provide on‑site support in Central London (2 days every fortnight) * Deliver remote support via telephone and email as required * Document changes, findings, and recommendations clearly Required Skills & Experience * Strong, hands‑on experience with Symantec Messaging Gateway (SMG) * Proven experience in email security hardening and policy management * Experience supporting live, production email security environments * Able to work independently with minimal upfront documentation * Strong communication skills for both technical and non‑technical stakeholders Working Pattern * On‑site: Central London, 2 days every fortnight * Remote: Telephone and email support in between on‑site visits * Contract Length: 12 months This role would suit an SMG specialist looking for a long‑term contract with a clear focus on security improvement and operational assurance