Desktop Support Engineer

Desktop Support Technician Central London - On‑site (5 days a week) £220 per day (Inside IR35) Initial 1‑month contract - Temp to Perm I am recruiting for an experienced Desktop Support Technician to join on an initial 1 month contract, with a clear intention for the role to move permanent. Candidates must be happy with a temp to perm arrangement. Key Responsibilities.. Provide technical support for desktop hardware and software, including remote users Deliver deskside and remote support for Windows 11 and Microsoft Office 365 users Troubleshoot application issues including malware, hard disk failures, and file corruption Support secure remote access technologies including VPN, Citrix, and related solutions Troubleshoot and resolve printers, copiers, and peripheral device issues Build, deploy, and support devices using Intune / Autopilot Deliver white glove support to VIP and executive users Ensure timely, accurate ticket updates, documentation, and closure Manage hardware and software inventory Coordinate with external technology vendors Participate in overtime, weekend, and on call support as required Skills & Experience Required.. 5+ years' hands‑on Desktop Support experience Strong technical knowledge of Windows 11 and Microsoft Office 365 Experience with Microsoft Intune, Autopilot, and related Microsoft services Experience supporting video conferencing platforms including Microsoft Teams and Zoom Experience supporting mobile devices (iOS / Android) Proven ability to deliver support to VIP and executive users Excellent customer service and communication skills Team player with a proactive, self starter attitude Comfortable working with minimal supervision in a fastpaced environment ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process