Housing Officer

We are currently working with a well‑established local authority housing provider seeking an experienced Housing Officer to join their Neighbourhood Services team on an interim basis. This is a hands‑on role managing a defined patch of homes, with responsibility for tenancy management, estate standards, anti‑social behaviour, and resident engagement. The role is ideal for someone who enjoys ownership of a neighbourhood and delivering visible outcomes for residents. Key Responsibilities Manage a patch of council homes, ensuring estates are safe, well‑maintained, and compliant Carry out planned and reactive estate inspections, identifying repairs, estate improvements, and tenancy breaches Investigate and manage ASB cases, including complex cases involving vulnerability, safeguarding, and environmental nuisance Deliver tenancy management activities including sign‑ups, successions, mutual exchanges, and tenancy audits Identify and respond to safeguarding concerns such as hoarding, domestic abuse, or mental health needs, making appropriate referrals Support void and rent‑loss minimisation through pre‑termination inspections, pre‑let viewings, and swift re‑lets Manage abandoned properties and ensure legal processes are followed where enforcement action is required Handle complaints and enquiries from residents, Councillors, and MPs Work collaboratively with internal teams and external agencies to deliver joined‑up solutions About You Proven experience in a Housing Officer / Neighbourhood Officer role within a local authority or social housing setting Strong working knowledge of housing law, landlord & tenant legislation, and ASB tools and powers Confident managing complex cases involving vulnerable residents Excellent communication skills with the ability to negotiate, influence, and problem‑solve Able to manage a busy caseload independently while meeting deadlines IT‑literate and comfortable working with housing management systems Full UK driving licence and access to a vehicle for business use Additional Information Hybrid working with regular estate and office presence Immediate or short‑notice starters preferredIf you're an experienced Housing Officer looking for your next interim opportunity and enjoy being out on patch making a real difference, we'd love to hear from you. Apply now with your CV to discuss further