Service Advisor

Are you an experienced automotive professional looking for a new opportunity as a Service Advisor in Rochester? Our client, a reputable independent fleet maintenance company based in Rochester, Kent, is seeking a dedicated Service Advisor to join their expanding team. This Service Advisor position offers a competitive salary, excellent benefits, and the chance to develop your career within a specialist sector known for its expertise in diesel particulate filter (DPF) cleaning and maintenance. If you have strong customer service and sales skills, this Service Advisor vacancy is an ideal opportunity to join a supportive and forward-thinking organisation. Benefits: Competitive basic salary of £28,000 to £34,000, with performance-related bonuses Monday to Friday working hours, 08:30 to 18:00 Optional Saturdays, 1 in 3, working hours 09:00 to 17:30 or 08:00 to 16:30 Supportive management and a friendly, collaborative team environment Continuous training and professional development programmes Opportunities for career progression within a well-established company Employee discounts on services and products Company pension schemeDuties as a Service Advisor: Handling incoming calls and online inquiries from customers, converting leads into sales effectively Promoting and selling DPF cleaning services, maintenance plans, and fleet services Providing exceptional customer service by understanding customer needs and offering tailored solutions Working proactively to meet and exceed monthly sales targets alongside the team Following up with prospective clients to drive conversions, ensuring high levels of customer engagement Maintaining accurate and detailed records in accordance with company procedures Facilitating effective communication between departments to ensure smooth service deliveryRequirements: A proactive approach with excellent communication and customer service skills Previous sales experience is advantageous but not essential; full training will be provided Ability to work effectively within a team environment and contribute to a positive workplace atmosphere Strong organisational skills and a professional attitude An interest in the automotive or fleet maintenance industry is beneficialIf this Service Advisor position interests you and you’d like to know more about it or other Automotive Jobs, contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Rochester and Kent, today to discover more about this fantastic opportunity. Our Automotive Recruitment Consultants are passionate about finding jobseekers the best opportunities in the motor trade. Get in touch today to explore more roles in your area