Mobile Services Engineer

Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. Were looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where youll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service. As a Mobile Service Engineer, youll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals. Communicating root cause analysis and repair estimates to the Parts & Service Team. Promoting Wrightbus parts and services to customers. Supporting customers on-site and at various locations as required. Participating in ongoing training, including factory-based and EV/Hydrogen systems. NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent). Minimum 1 years experience in a heavy vehicle/PSV environment, dealership, or fleet. Strong mechanical and technical skills with the ability to diagnose and repair faults effectively. Flexibility to work weekend or alternative shifts on a rota basis. We offer a comprehensive package designed to support your career and wellbeing: Company van (insured, taxed, and fuel covered) Enhanced overtime rates (1.3x, 1.5x, 2x) Professional development including EV & Hydrogen training IT and diagnostic equipment provided Discretionary bonus scheme Life insurance Medicash health scheme Discounts with major retailers Career progression pathways