Technical Support Chemist

Are you a hands-on Chemist who enjoys problem solving, customer interaction and working with laboratory instrumentation? Do you want a role that combines science, technical support, training and travel — where no two days are the same? We’re supporting a global manufacturer of automated laboratory instrumentation who are looking to recruit a Technical Support Chemist to join their growing UK team. What’s the role all about? As a Technical Support Chemist, you’ll provide technical support, customer training and instrument installation support for laboratories across the UK, with occasional international travel. This is a highly varied role combining laboratory science, troubleshooting, customer interaction and instrumentation support. You’ll work closely with customers to ensure instruments are installed, maintained and operating effectively, while also supporting method development and technical demonstrations. Key responsibilities Carry out onsite and virtual instrument installations and customer training Provide technical troubleshooting support via phone and email Support development of analytical methods and laboratory applications Assist with instrument and software testing Create customer documentation and user procedures Support diagnostics, servicing and maintenance of instrumentation Advise customers on instrumentation, methods and applications Assist technical sales teams with demonstrations and customer support Support conferences, exhibitions and technical events Work on customer-focused technical projects and improvements What you’ll need To succeed in this role, you’ll bring: Degree in Chemistry or a closely related scientific discipline Strong analytical chemistry laboratory experience Excellent communication and customer-facing skills Ability to troubleshoot technical and scientific issues A proactive and organised approach to work Full UK driving licence and willingness to travel extensively across the UK Desirable Experience within water or wastewater laboratories Familiarity with techniques such as: BOD COD Metals analysis Colorimetric nutrient analysis Experience with flow analysers (FIA/SFA) or laboratory robotics Experience supporting laboratory instrumentation or scientific equipment About you You’re technically minded, customer-focused and enjoy working in a role that combines science with practical problem solving. You’ll be: A confident communicator Comfortable working independently and as part of a team Organised and adaptable Happy travelling and working directly with customers Passionate about delivering excellent technical support Salary and benefits Competitive salary Company pension scheme Training and development opportunities Opportunity for UK and occasional international travel Work with industry-leading laboratory instrumentation and technology Interested? If you’re a Chemist looking for a varied technical role combining instrumentation, customer support and travel, we’d love to hear from you. Apply today or contact us for a confidential discussion. Kingdom People are acting as an Employment Agency in relation to this vacancy. #INDFPR