General Business Manager & Head of Sales Operations

General Business Manager & Head of Sales Operations 📍 Reading, UK (with occasional travel to Stoke-on-Trent) 🕘 Full-time, Permanent £60K + Bonus Scheme About the Role We are seeking a dynamic and commercially driven General Manager & Head of Sales Operations to lead business performance and sales operations. Based in Reading, this senior leadership role carries full accountability for operational and commercial success, with occasional travel required to a secondary site in Stoke-on-Trent. Key Responsibilities * Full Profit & Loss (P&L) responsibility for business operations * Provide line management across all departments and functions * Manage and develop prime contractor relationships * Lead and optimise the sales process to deliver maximum value * Oversee operational performance reporting and forecasting * Drive continuous improvement initiatives across the business * Take overall responsibility for Health & Safety compliance * Ensure adherence to Export Control regulations * Oversee local IT support and infrastructure What We’re Looking For Essential Experience & Skills * Proven experience within the aerospace industry * Strong background in B2B and B2C sales at all levels * Demonstrated success in P&L management * Experience in inventory and warehouse operations * Knowledge of export control requirements * Strong leadership, communication, and decision-making skills Desirable * Advanced knowledge of Microsoft Office and productivity tools * Experience with Warehouse Management Systems (WMS) * Familiarity with database systems and reporting tools (e.g. Crystal Reports) Qualifications * A-Level education (or equivalent) * Additional business-related training is advantageous Why Join Us? * Senior leadership role with real impact on business performance * Opportunity to shape strategy and drive growth * Collaborative and forward-thinking working environment * Exposure to multi-site operations Apply Now If you are an experienced leader with a strong commercial mindset and a passion for operational excellence, we want to hear from you