IT Support Technician

Role: IT Support Technician Location: Chesterfield, Derbyshire Salary: £27,000 - £32,000 A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work. This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure. Responsibilities: * Supporting users across Microsoft 365 environments * Troubleshooting Windows desktop and server issues * Managing users, permissions and policies within Active Directory / Entra ID * Supporting networking issues * Escalating and working alongside senior engineers on more complex issues * Assisting with onboarding projects, migrations and hardware deployments * Providing both remote and occasional onsite support where required Technical Skillset: * Windows / Microsoft * Active Directory, Entra ID * Microsoft 365 * Exposure to Intune, Azure * Backup technologies In return, the business can offer a supportive technical environment, exposure to project work and genuine progression as the team continues to grow. Keywords: IT Support Technician, Service Desk Engineer, 1st Line, 2nd Line, IT Support Engineer, Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, Networking, MSP, Chesterfield, Derbyshire