Customer Service Specialist – Vehicles

Express Recruitment are pleased to be supporting a well-established, family-owned vehicle hire business based in the East Midlands, as they look to recruit a proactive Customer Service Specialist to join their busy Derby branch.

Ensure you read the information regarding this opportunity thoroughly before making an application.

This is a customer-facing role suited to someone who thrives in a fast-paced environment and enjoys building strong relationships with customers. The successful candidate will provide day-to-day support across rental operations, ensuring a smooth and professional service from initial enquiry through to vehicle return.

In return, there is a salary of c£28,500 on offer, and the opportunity to join a stable and growing business within a supportive team environment, hands-on training, and the chance to develop within a varied and operational role focused on customer service excellence.

Skills & Experience

• Good customer service skills with a confident and professional manner
• Ability to work efficiently in a fast-paced, customer-focused environment
• Good organisational skills with strong attention to detail
• Competent IT skills, including use of email and Microsoft Office
• Full, clean UK driving licence (essential)

Roles & Responsibilities

• Handle customer enquiries in person, by phone and via email, providing rental support and advice
• Complete rental agreements, documentation checks and security procedures accurately
• Support vehicle preparation, checks, deliveries and collections as required
• Assist colleagues across the branch to ensure smooth daily operations
• Resolve customer queries or issues to ensure a positive rental experience

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on and we will do the rest for you.

Job Location

Derby, Derbyshire

Salary

c£28,500 Per Annum D.O.E

Job Type and Hours

Full time, Permanent

How to Apply

Interested candidates can send their resumes to .uk mentioning the Job Title in the subject line. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. xwzovoh This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.