Business Analyst

*Business Analyst*

Please make sure you read the following details carefully before making any applications.

*Do you want to work at a growing Fintech business? *

We are on the lookout for a talented and ambitious Business Analyst who is passionate about problem-solving, thrives on challenges, and wants to make a real difference. This is an opportunity to leave your mark, push boundaries, and shape the future of business performance and operational excellence in a competitive retail finance environment.

At PayItMonthly, we’re redefining the way customers interact with finance. We need a Business Analyst who is analytical, detail-oriented, and proactive - someone who doesn’t just crunch numbers but turns insights into actions that drive growth, efficiency, and better partner and customer journeys.

If you love solving complex business problems, thrive in a collaborative environment, and are excited to see your work make an immediate impact, this is the role for you.

*Who we’re looking for?*

We need someone with a few years of experience in business analysis or performance management who:

* Has strong problem-solving and critical-thinking skills, with the ability to approach challenges analytically.
* Can translate data into insights and insights into action, driving measurable business improvements.
* Understands end-to-end business processes and can identify opportunities for optimisation, especially in partner onboarding and sales journeys.
* Works well with cross-functional teams, including finance, operations, marketing, product, and tech.
* Is comfortable working with data tools (Excel, SQL, Power BI, Tableau, or similar).
* Can manage or support projects, ensuring initiatives are delivered on time and in scope.
* Communicates clearly, turning complex findings into simple recommendations stakeholders can act on.
* Can take ownership of tasks and influence business performance direction.
* Has an eye for detail but also the ability to step back and see the bigger picture.

_Desirable: Experience in fintech, financial services, or a high-growth environment. Familiarity with project management methods (Agile/Waterfall) and process improvement tools (Lean Six Sigma)._

*What you'll be doing*

* Analyse performance data and provide actionable insights to drive business growth and efficiency.
* Support and lead projects that improve partner journeys, onboarding processes, and overall profitability.
* Work closely with cross-functional teams to define business requirements and deliver solutions.
* Build dashboards, reports, and models to track KPIs and measure success.
* Identify and document business processes, recommending improvements and innovations.
* Help translate strategy into execution by providing the fact base for decision-making.
* Present findings and recommendations to senior stakeholders.
* Stay ahead of trends in business analytics and bring fresh ideas to the table.

*Why work with us?*

* You’ll make an impact. Your insights won’t just be “numbers on a slide” - they’ll shape how we grow, scale, and improve partner and customer experiences.
* Work with a driven, passionate team. We’re not afraid of challenges and love pushing things forward.
* A culture that values innovation and creativity. We don’t settle for “good enough” - we always aim higher.
* Flexible working. Start in the office, then blend remote and in-office work.
* Career growth. This role offers the opportunity to take ownership of business performance projects and grow into leadership.
* Amazing work environment. Regular social events, a fun atmosphere, and a supportive team.
* Competitive salary & benefits. We believe in rewarding great work. xwzovoh

*The details...*

* Salary: £35-42k
* Hours: 37hrs a week
* Holiday: 22 days + Bank Holidays rising to 30 with service
* Location: Cheltenham + remote hybrid flexibility

*Benefits:*

* Casual dress code
* Company Events
* Pension
* Profit share
* Help yourself to food and drinks
* Cycle to work scheme
* Health & Wellbeing programme
* Life insurance
* Employee Share Scheme
* Referral programme
* Work from home flexibility

Job Types: Full-time, Permanent

Pay: £35,000.00-£42,000.00 per year

Benefits:
* Casual dress
* Company events
* Cycle to work scheme
* Discounted or free food
* Employee stock ownership plan
* Life insurance
* On-site parking
* Profit sharing
* Work from home

Ability to commute/relocate:
* Cheltenham GL50 1XZ: reliably commute or plan to relocate before starting work (required)

Application question(s):
* How many years of Business Analysis experience do you have?

Work authorisation:
* United Kingdom (required)

Work Location: Hybrid remote in Cheltenham GL50 1XZ