Residential Day Porter/Concierge

Our client is seeking a high calibre Porter/Concierge to join the team at a prestigious private residential development in West London.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

20 weekday shifts + 1 weekend shift, every 35 days
Weekday shifts: 7am5pm or 9am7pm
Weekend shifts: 7am to 7pm
£35,850 per annum
Role to start in July 2026
The successful candidate will be the professional face of the building - manning the reception desk, managing deliveries, overseeing building security and CCTV, conducting patrols, and providing a warm, helpful service to residents at all times. On weekdays the role is part of a small team of porters; at weekends and when covering nights, the postholder works as a lone worker on site.
Key responsibilities include greeting and assisting residents and visitors, logging parcels and registered mail, monitoring access and security, reporting maintenance issues, managing contractor sign-in, and participating in structured shift handovers. The role also requires active involvement in health and safety procedures including fire alarm response. xwzovoh

The ideal candidate:
Impeccably presented and professional at all times
Calm, alert and responsive - particularly in security or emergency situations
Naturally courteous, with a warm and helpful manner towards all residents
Reliable, punctual and conscientious about handovers and record-keeping
Comfortable working as part of a small team as well as alone
Attentive to detail and proactive about reporting issues
Previous experience in 5* hotels or top end luxury residential buildings.
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.