About the role
RM IT Team Leader
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Shift-Based | Site-Based | Days & Nights
We are excited to be recruiting for an RM IT Team Leader on behalf of a global leader in engineering and automation, based in Milton Keynes.
This is a fantastic opportunity for an experienced IT professional to step into a leadership role within a highly automated, fast-paced warehouse environmentwhere system uptime and performance are critical to success.
Why Join?
Our client offers a strong benefits package and excellent career progression opportunities, including:
25 days holiday + bank holidays
Company pension scheme
Career development and progression pathways
Cycle to Work Scheme
Opportunity to work with cutting-edge automation technology
A dynamic, shift-based environment where no two days are the same
About the Role
As RM IT Team Leader, you will be responsible for leading the on-site IT team during your shift, acting as the key escalation point for the client and ensuring seamless system performance.
You will:
Lead, support, and coordinate the IT team on shift
Act as the main escalation point between the client and internal teams
Ensure effective shift handovers to maintain operational continuity
Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS)
Monitor server availability and carry out system updates
Design and execute test scenarios to identify system issues
Analyse operational data and reports to drive continuous improvement
Maintain and update helpdesk ticketing systems
Create documentation, user guides, and training materials
Deliver training to internal teams and customers
Support wider IT and software development projects where required
What Were Looking For
BSc / HND / HNC in Computer Science, IT Engineering, or similar
Experience with SQL databases (Oracle preferred)
Strong Linux CLI and shell scripting experience
Knowledge of Java or other object-oriented programming languages
Proven experience in a technical support or systems environment
Strong leadership and problem-solving skills
Excellent communication skills, with the ability to manage high-impact situations
Ability to analyse technical data and implement solutions effectively
Working Pattern
28-day rotating shift pattern
12-hour day shifts (06:00 18:00) and night shifts
Site-based role within a warehouse automation environment
UK travel required, with occasional international travel
About Us:
Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. xwzovoh Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Shift-Based | Site-Based | Days & Nights
We are excited to be recruiting for an RM IT Team Leader on behalf of a global leader in engineering and automation, based in Milton Keynes.
This is a fantastic opportunity for an experienced IT professional to step into a leadership role within a highly automated, fast-paced warehouse environmentwhere system uptime and performance are critical to success.
Why Join?
Our client offers a strong benefits package and excellent career progression opportunities, including:
25 days holiday + bank holidays
Company pension scheme
Career development and progression pathways
Cycle to Work Scheme
Opportunity to work with cutting-edge automation technology
A dynamic, shift-based environment where no two days are the same
About the Role
As RM IT Team Leader, you will be responsible for leading the on-site IT team during your shift, acting as the key escalation point for the client and ensuring seamless system performance.
You will:
Lead, support, and coordinate the IT team on shift
Act as the main escalation point between the client and internal teams
Ensure effective shift handovers to maintain operational continuity
Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS)
Monitor server availability and carry out system updates
Design and execute test scenarios to identify system issues
Analyse operational data and reports to drive continuous improvement
Maintain and update helpdesk ticketing systems
Create documentation, user guides, and training materials
Deliver training to internal teams and customers
Support wider IT and software development projects where required
What Were Looking For
BSc / HND / HNC in Computer Science, IT Engineering, or similar
Experience with SQL databases (Oracle preferred)
Strong Linux CLI and shell scripting experience
Knowledge of Java or other object-oriented programming languages
Proven experience in a technical support or systems environment
Strong leadership and problem-solving skills
Excellent communication skills, with the ability to manage high-impact situations
Ability to analyse technical data and implement solutions effectively
Working Pattern
28-day rotating shift pattern
12-hour day shifts (06:00 18:00) and night shifts
Site-based role within a warehouse automation environment
UK travel required, with occasional international travel
About Us:
Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. xwzovoh Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
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