Facilities Coordinator

Facilities Coordinator (Onsite) Location: Crawley, West Sussex (Onsite role) Hours: 40 per week Contract: Temporary / Contract - 2 months Rate: Up to £13.92 per hour About the Role We are seeking a proactive and customer focused Facilities Coordinator to join a high performing onsite team supporting a leading global organisation within the life sciences and healthcare sector. This is a key front line role, acting as the first point of contact for clients, visitors, and service partners, ensuring the smooth and efficient operation of a busy corporate facility. You will play an essential part in maintaining a safe, functional, and high quality workplace environment, helping to deliver an exceptional day to day experience for all building users. Key Responsibilities Act as the primary interface for clients, visitors, and guests, delivering a professional and service driven experience at all times Support day to day building operations including coordination of multiple service lines across the facility Carry out light building maintenance tasks and escalate issues where required Manage goods in, mailroom, and internal distribution activities Respond to and resolve issues relating to building services including cleaning, catering, vending, security, parking, furniture, and meeting spaces Provide hands on support across the facility as required to ensure smooth operations Liaise with vendors, contractors, and service providers to ensure work is completed efficiently with minimal disruption Monitor service delivery performance and support achievement of KPIs and SLAs Report operational issues and performance updates to the Facility Manager Maintain a strong focus on continuous improvement and client satisfaction Ensure timely follow up on client requests and service issues Support coordination of onsite services and ensure a consistently high standard of workplace experience Undertake any additional duties required to support the facility and wider team About You Strong customer service background, ideally within facilities management, property, hospitality, or corporate services Comfortable working in a fast paced onsite environment Excellent communication and problem solving skills Proactive, hands on, and solutions focused approach Ability to coordinate multiple service streams and manage competing priorities Strong attention to detail with a commitment to service excellence Why This Role This is an opportunity to join a globally recognised real estate and facilities management organisation, supporting a major client site with a strong reputation for operational excellence. You will be part of a collaborative onsite team where your contribution directly impacts workplace experience and service quality every day