Logistics Administrator

Warehouse & Distribution Administrator

Salary: £27,000 per annum

The Role

We are looking for an organised and proactive Warehouse & Distribution Administrator to support our client's warehouse, logistics, and customer service operations. The role involves managing order processing, coordinating deliveries, maintaining accurate records, and liaising with customers, suppliers, and transport providers to ensure a smooth and efficient service.

Key Responsibilities

• Process customer orders and produce all associated warehouse and dispatch documentation.
• Generate picking lists, dispatch notes, shipping labels, and manifests.
• Coordinate deliveries and collections with courier and transport providers.
• Monitor order acknowledgements, delivery schedules, and booking requirements.
• Manage courier portals and maintain accurate shipment records.
• Support export administration and compliance documentation where required.
• Investigate delivery-related customer queries and complaints, escalating and resolving issues as appropriate.
• Produce and maintain operational reports and performance data.
• Process returns, collections, and goods return requests.
• Review outstanding orders and courier exceptions, ensuring prompt resolution.
• Liaise with internal departments and e...