Civica CX Reporting Specialist

Civica CX Reporting Specialist

Make sure to apply with all the requested information, as laid out in the job overview below.

Huddersfield
Temporary
Payrate: 400-500 per day depending on experience

About the Role

We are seeking an experienced Civica CX Reporting Specialist to support a social housing organisation in Huddersfield. This role is ideal for a data-driven professional with deep expertise in Civica CX and housing sector reporting requirements, who can translate complex business needs into robust reporting solutions.

You will play a key role in developing, enhancing, and maintaining reporting capabilities, ensuring compliance with statutory and regulatory requirements while delivering actionable insights to stakeholders.

Key Responsibilities

• Develop, maintain, and enhance reports using Civica CX (including CXWarehouse and CXBI)
• Modify and optimise out-of-the-box SSRS reports within Civica CX
• Work closely with stakeholders to gather and translate business reporting requirements
• Design and deliver data models and reporting solutions aligned to housing management needs
• Ensure reporting aligns with social housing regulatory and statutory requirements
• Extract, transform, and manipulate data using advanced SQL techniques
• Provide insights and recommendations to improve reporting efficiency and data quality

Essential Skills & Experience

• Extensive knowledge of Civica CX, including:
  • CXWarehouse
  • CXBI
  • Out-of-the-box SSRS reporting
• Strong understanding of social housing data requirements, including statutory and regulatory reporting
• Proven experience in requirements gathering and documentation within a housing management context
• Advanced SQL skills with the ability to extract, xwzovoh transform, and model data
• Extensive experience with SSRS, including customisation and enhancement of Civica CX reports

Desirable

• Experience working within UK social housing organisations
• Knowledge of data governance and reporting best practices
• Ability to communicate complex data concepts to non-technical stakeholders

Why Apply?

• Opportunity to work on impactful projects within the social housing sector
• Collaborative and supportive working environment
• Competitive salary/day rate