Planner

Job Title: Repairs Planner Location: Hammersmith (Office-Based) Rate: £16.91 per hour Job Type: Temporary / Ongoing Recruiter: Agency Representation About the RoleOur client, a leading Tier 1 contractor, is currently seeking an experienced Repairs Planner to join their team in Hammersmith. This opportunity is being offered on a temporary ongoing basis through our agency. This is a busy, office-based position where you will play a key role in coordinating repair and maintenance works, ensuring efficiency and high levels of customer satisfaction. Key Responsibilities Scheduling and allocating repair and maintenance jobs to operatives and subcontractors Managing diaries to maximise efficiency and minimise travel time Acting as a central point of contact for residents, clients, and field operatives Monitoring job progress and making real-time adjustments to schedules Booking appointments in line with SLAs and client expectations Handling inbound calls and emails, resolving queries in a professional manner Updating internal systems with accurate and timely information Liaising with supervisors and management teams to ensure smooth service delivery Candidate Requirements Previous experience in a planning or scheduling role, ideally within repairs, maintenance, or housing Strong organisational and multitasking abilities Excellent communication and customer service skills Ability to work effectively under pressure in a fast-paced environment Competent IT skills and experience using scheduling systems A proactive, problem-solving mindset Desirable Experience Background in social housing or working with a main contractor Familiarity with responsive repairs and maintenance operations What’s on Offer £16.91 per hour Ongoing temporary assignment with potential for extension Opportunity to work with a well-established Tier 1 contractor Supportive and professional working environment