Service Advisor

Rsd Engineering

Screened

Oxford, South East

Posted 2 days ago

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About the role

Service Advisor Commercial Vehicles (HGV/LCV)

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Location: Bicester

Salary: £28,000 £34,000 + bonus up to £4,000
Hours: 44.5 hrs/week (rotating shifts) + 1 in 3 Saturday mornings ()

Key Responsibilities

Act as first point of contact for customer enquiries
Manage job cards, service documentation, and invoicing
Book, schedule, and prioritise workshop work
Keep customers updated on vehicle progress and costs
Obtain authorisations and process approvals
Control WIP and ensure accurate costing/invoicing
Upsell additional repairs and services where appropriate
Liaise with technicians, parts, and subcontractors
Maintain accurate service history and records
Ensure reception and customer areas are well presented

What Were Looking For

Strong customer service and communication xwzovoh skills
Excellent organisation and attention to detail
Ability to multitask in a fast-paced environment
Confident handling administration and invoicing
Proactive problem solver with a can-do attitude
Automotive experience (HGV/LCV preferred)

About this listing

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